Terms of Use

We provide website content to help customers learn about Salamanders Grove products and make purchasing decisions. Website information is not medical advice. Always follow the directions, warnings, and other information provided with the product.

Products are offered subject to availability. Prices, product availability, and other shopping information may be corrected when an error is identified. An order may be declined, adjusted, or canceled if an item is unavailable, an order cannot be fulfilled as submitted, or a material pricing or order error needs to be corrected.

Online shopping and checkout are supported by Shopify. Payment and transaction information may be processed by Shopify and the payment services involved in the transaction. Your use of those services may also be subject to their applicable terms and privacy practices.

Salamanders Grove ships within the United States and may offer local pickup. If an order arrives damaged, please contact us through the website contact form so we can review the issue.

We stand behind the small-batch products we make. If you are not happy with your order, contact us and we will do our best to make it right with a replacement, store credit, or refund when appropriate.

Use products only as directed and follow product warnings. Do not use website content as a substitute for professional medical advice or care. If you have questions about a medical condition, medication, allergy, pregnancy, nursing, or whether a product is appropriate for you, seek advice from a qualified healthcare professional.

You may use this website for lawful personal and shopping purposes. Do not misuse the website, interfere with its operation, attempt unauthorized access, submit fraudulent information, or use the site in a way that violates applicable law.

Unless otherwise stated, the Salamanders Grove name, website text, graphics, product presentation, branding, and other original website materials are owned by Salamanders Grove LLC or used with permission. They may not be copied, reproduced, or used for commercial purposes without permission, except as allowed by law.

The website may use or link to services operated by other companies, including Shopify and social-media platforms. Those services are operated independently and may have their own terms and privacy practices.

We try to keep website information accurate and the site available, but errors, interruptions, or outdated information can occur. We may correct website content when we discover an error.

To the extent permitted by applicable law, Salamanders Grove is not responsible for indirect, incidental, or consequential losses arising from use of the website or misuse of a product. Nothing in these Terms excludes rights or remedies that cannot legally be excluded.

We may update these Terms of Use when the website, our services, or our business practices change. The effective date at the top of the page should identify the current version.

If you have a question about these Terms, please use the contact form on the Salamanders Grove website.