Catch us at local Farmers Markets starting May 23rd! • Handcrafted in Campobello, SC.
Salamanders Grove

Contact

Get in touch

This page uses a form-only contact path, as requested. It includes a honeypot field, privacy checkbox, and clear expectations to reduce spam and misunderstandings.

What this page covers

  • General questions
  • Order support
  • Product questions
  • Wholesale or collaboration inquiries if you choose to add them later
  • Privacy-aware handling language

Recommended response expectation: within 2 business days. You can change that later.

Customer Care

Shipping: All orders are processed within 1–2 business days and shipped within the United States. Online ordering coming soon.

Returns & Refunds: If your order arrives damaged, contact us and we’ll make it right. Because our products are handcrafted and for personal care, we typically only accept returns on unopened and unused items.

Privacy: We do not sell your data. Information submitted through this site is used only for customer service, order handling, and approved communications.

Accessibility: We aim to make our website accessible for everyone. Contact us if you encounter any barriers.

Email:

Before You Send a Message

Please include your name, email, and any relevant order details so we can respond as clearly and quickly as possible.

For damaged shipments, include your order number and a brief description of the issue.

For product questions, tell us which item you are asking about so we can direct your message properly.

Contact FAQ

How soon will I hear back?
We aim to respond as promptly as possible during normal business days.
Can I ask about an existing order?
Yes. Please include your message details and the best email for a response.
Do you accept returns?
We typically only accept returns on unopened and unused items.
Do you ship outside the United States?
At this time, the site is set up for shipping within the United States.